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1. The start of prohibition, and the subsequent rise of 'gangsters' and 'bootlegger', was said to have spawned the use of coin machines such as slot machines, movie machines, etc. Problems connected with that environment were then described. Some stories told by long-time Bally advertising manager Herb Jones were then related.
2. In its meeting of January 12, 2000, the JAMMA Distribution Committee admitted that sales of used machines was absolutely vital for the industry, according to Game Machine magazine. The problem of used machines came to a head at the JAMMA Show last year when JAMMA suddenly decided to outlaw the display of used machines on the show floor.

If you have a slot machine or you have bought one old used vintage slot machine and want to have some fixes to get it work then obviously you will think you need a machine technician. Many of you will even think of taking it to some repair station to get things done. But here in the guide you will find some of the repairs that you yourself can do with your slot machine and you need not need to join machine technical repair training school.

Like any other machines Slot machines too are a blend of electronic and mechanical components, that wear with age and require routine repairs. Before you begin to repair yourself do note that every slot machine that you have purchased whether old or new comes with installation and user guide manual. You need to read that many a times until you are familiar with each components and parts of the slot machine and understand thoroughly as how the slot machine works.

In your guide to repair slot machines you will find some common repairs that can be carried out by you, some videos to watch as well. If your slot machine has some complex issue then obviously you require a qualified technician.

Changing the Top Florescent Light

The top florescent light bulb is easily changed by following these simple procedures. The replacement bulb is an F15T8/CW 18″ 15 Watt bulb which is available at most hardware and department stores or may be purchased online at Ebay or Amazon or realslotmachinesforsale under the category ‘parts of slot machine’.

• Open the main slot machine door and ensure the door is fully open. Turn off the power to the slot machine. The power switch can be found with the main door open about midway down on the right side just inside the machine.
• If the machine is equipped with a top ticket printer, you must pull the bottom of the printer out far enough to see where the ticket paper is located, and note the area large enough to place a couple of your left fingers under.

• Remove the top metal trim strip which is a cover plate to the right of the ticket printer and/or is located along the bottom of the top glass. There are a couple of clips on the back of the metal trim strip that fit into notches on metal bracket which holds the top glass. The metal trim strip should be lifted upwards and outwards to remove.
• Once the metal trim strip is removed, the next step is to remove the top glass. Note that some top metal trim strips have a slot in the top that holds the top glass and they must be removed very carefully as to not damage or drop the top glass.

• You can now see the top glass is held in place by usually two or three clips that rise above the metal bracket behind the top metal trim strip. Now slowly lift up on the top glass from both bottom edges until the top glass until it is high enough to gently pull it forward and allowing it to slide down and away from the top track and clips holding it in place.
• Once the top glass has been removed, put it somewhere where it will not get knocked over or broken. You will see the florescent bulb in the middle of the top box area of the machine. Care should be taken removing the bulb as it may be very hot. Remove the old bulb by twisting the florescent tube about a quarter to half turn allowing the two prongs on the bulb to slide out of the fixture on both sides of the bulb.

• Remove and discard the old bulb. To install the new bulb, align the two prongs on each side of the florescent tube with the slits on each fixture in the top box of the slot machine. Twist the bulb into place normally using about a quarter to half of a turn. If the bulb is not secure or aligned, repeat the procedure.
• If your slot machine is an IGT S Plus machine, it is equipped with a florescent bulb starter. Then you can replace the starter when replacing the florescent light bulb. The starter is an FS-U Universal Starter. They are available at most hardware and department stores or may be ordered online too. The starter for the top florescent bulb on an IGT S Plus machine is located directly behind the florescent bulb fixture on the left side of the slot machine in the top box area.
• It is replaced by twisting about a quarter to half a turn as it is held in place with a bayonet type mount. Remove the old starter and discard. Replace with a new FS-U Universal Starter by aligning the two pins on the bottom of the starter with the notches in the starter receptacle, pushing it up into the starter socket, and then twisting it a quarter to half a turn into place.
• Prior to re-installing the top glass, turn the power switch on the right inside of the machine on to verify the bulb works properly. If it does not, turn the power off and check that the bulb is properly installed and secure. If replacing a starter, check that it is also properly installed and secure.
• After verifying the bulb is working, it is now time to replace the top glass. If your slot machine has a top ticket printer, ensure the ticket printer is still pulled out so you can place your fingers in the opening while replacing the top glass.
• Carefully and slowly lift up the top glass placing each hand under the bottom of the top glass. Slide it into the upper edge track on the top box of the slot machine carefully lifting it so it slides into the tracks while being able to push the top glass back far enough to clear the two or three raised clips on the metal bracket where the top glass holding track is located.
• Gently and slowly lower the top glass behind the clips so as to allow them to hold the glass in place. If properly secured, the top glass will not be able to slide down or out of its position. Keep a secure hold on the top glass until you are certain it is secured in the proper position.
• Replace the top metal trim strip by aligning the two or three hooks the back through the metal bracket that supports and holds the top glass. Once the hooks on the back are in place, gently push the top metal trim strip down and it should snap into place. If you have a slot machine with a top ticket printer, close it tight into position. Close the main slot machine door and you are ready to play.

Changing the Belly Glass Florescent Light

The belly glass florescent light bulb is easily changed by following these simple procedures. The replacement bulb is an F15T8/CW 18″ 15 Watt bulb which is available at most hardware and department stores or may be bought online as spare parts of slot machine.

• Open the main slot machine door. Turn off the power to the slot machine. The power switch can be found with the main door open about midway down on the right side just inside the machine.
• Facing the slot machine door, look on the right side of the door just around from bill acceptor area. You will see a knob sticking out that is approximately the size of the end of a regular pencil. This knob when pulled out releases the slot machine belly glass assembly (belly door) to fold down so the bulb can be accessed.

• There are a couple of very important thing to remember prior to pulling this knob to release the belly door. First try pulling gently on the knob. If it does not allow you to pull out and you have a lock installed directly above it, the lock must unlocked in order to allow the release knob to pull out. When pulling out the release knob, be ready for the belly door to fold down.
• Most of the time you must lightly pull on both sides of the belly door to get it to fold down, however always place your hand under it so it does not fall down too quickly causing the belly glass to break or crack.
• Once the belly door is in the down position, you will see the access to the florescent bulb bracket that is held in place by a small Phillips screw. Remove the screw and place it the coin tray so it will be handy when you need it after replacing the bulb.

• The long metal bracket that holds the florescent bulb must be slid slightly right or left so as to be able to lift it out of the belly door. Gently lift the metal bracket with florescent bulb out of the assembly far to be able to turn it over to replace the bulb. Be cautious as the bulb could still be hot!
• Grasp the metal bracket holding the florescent bulb and remove the old bulb by twisting the florescent tube about a quarter to half turn allowing the two prongs on the bulb to slide out of the fixture on both sides of the bulb.

• Remove and discard the old bulb.To install the new bulb, align the two prongs on each side of the florescent tube with the slits on each fixture that is on each side of the new bulb. Twist the bulb into place normally using about a quarter to half of a turn. If the bulb is not secure or aligned, repeat the procedure.
• Now turn the metal bracket that holds the newly installed bulb over and back into position in the belly glass assembly. Slid the bracket slightly right or left into position and replace the small screw which holds the metal bracket in place.
• If your slot machine is an IGT S Plus machine, it is equipped with a florescent bulb starter. So you need to replace the starter a well when replacing the florescent light bulb. The starter is an FS-U Universal Starter. They are available online and you can purchase one.
• The starter for the belly glass florescent bulb is located on the back of the main slot machine door on the lower right hand corner as you face the back of the door.

• It is replaced by twisting about a quarter to half a turn as it is held in place with a bayonet type mount. Remove the old starter and discard. Replace with a new FS-U Universal Starter by aligned the two notches on the bottom of the starter, pushing it into the starter socket, and then twisting it a quarter to half a turn into place.
• Prior to closing the belly glass door, turn the power switch on the right inside of the machine on to verify the bulb works properly. If it does not, turn the power off and check that the bulb is properly installed and secure. Also check to ensure the starter is properly installed and secured.
• Lift the belly glass assembly up and push it into place in the slot machine door. Ensure the belly glass door snaps into place and the knob on the side of the door is in its normal position. It is spring loaded so as to not allow the belly glass assembly to open unless it pulled. If the belly door appears to be in place, pull on both sides of the belly door to make sure it is locked and secure.
• If you unlocked the lock above the knob, re-lock it. Close the main slot machine door and you are ready to use your slot machine.

Changing the Push Button Bulbs

All of the slot machine’s push button lights such Play Max Credits, Spin Reels, Bet One Credit, etc. are easily replaced by following this simple procedure. The replacement bulbs are #161 on IGT S2000 machines and #555 on IGT S+ machines and may be purchased from online stores.

• Fully open the slot machine door. Look on the backside of the door. Each push button will extend down from the shelf on the door and will have a small wire bundle going to it. Identify which push button bulb needs to be replaced.
• Carefully pull down on the bottom of the push button area that is normally white and is where you will see wiring connected. Using your thumb and two fingers, pull straight down and the bottom portion of the push button should snap out.

• You will now be able to see the bulb in the top area of the lower push button assembly. Use caution as the bulb may be very hot. Pull the wedge bulb out and discard it. Notice the slot in which the bulb located.
• Place a new bulb in the slot noting the direction of slot ensuring the new wedge bulb is inserted so as to line up in the slot. Push the new bulb into place.

• Replace the bottom of the push button assembly by inserting it into the top portion of the push button assembly. The bottom portion will snap into position. Ensure that none of the wire connections have been accidentally knocked loose on the bottom of the push button. Note the push button light will not illuminate until the slot machine door is closed. Close the main slot machine door and you are ready to play.

Changing the Small Panel Lights

The small panel lights that illuminate the denomination amount and other areas behind the glass are easily changed. For denomination amount lights on the IGT S2000, a #73 bulb is needed and a #86 bulb is needed on the IGT S+ slot machines. They may be bought online from slot machine selling sites.

Here it is described as how to change the lights behind denomination amounts such as .25 Cents. Other small panel light bulbs are changed in the same manner.

• Fully open the slot machine door. Look on the backside of the door. Note the location where the denomination amount would be located near the center just below the slot machine’s center glass. The area will appear to be flat with a small bulb holder projecting out that is slightly larger in diameter than a regular pencil and is flat on two or four sides.

• This bulb holder is removed by simply twisting it a quarter to half a turn and then gently pulling it out of its socket. It is held in place by somewhat of a bayonet type mount.
• Once the bulb holder is removed, pull the wedge bulb out of the socket and discard the old bulb. Caution should be taken as the old bulb may be very hot. Replace the bulb by firmly inserting a new bulb into the socket of the bulb holder being careful to align the wedge bulb correctly into the slot.
• Take the bulb holder and look for two notches on each side of the opening where the bulb holder is inserted. Note there are two notches on the bulb holder. Align the notches inserting the bulb holder into the panel.
• Gently twist the bulb holder about a quarter to half a turn to lock it into place. Verify the bulb is illuminating, and if not repeat the procedure using a different new bulb. Now close the main slot machine door and ready to use.

Cleaning Your Slot Machine

Columbia Bells Slot Machine Coin Magazine Won't Advanced

This is common thing and all you need is usually nothing more than a damp cloth to clean the exterior cabinet of your slot machine. Never use any abrasive or ammonia based cleaners on the cabinet of the machine.

The slot machine top, center and belly glasses may all be cleaned on the outside by using a window cleaner. However if you own a slot machine with a frosted exterior glass or one that has any exterior decorated markings such as stars, a window cleaner should not be used as the cleaner may damage the exterior images. Care should be taken cleaning interior glass as a cleaner and cloth may damage labels or markings.

The inside of the slot machine should not require cleaning other than occasionally removing dust. This can normally be done with a damp clean cloth, however ensure the power switch has been turned off prior to cleaning.

When wiping dust inside your machine, be careful not to loosen any wires or connections. Do not use a damp cloth on the face of your reel strips as the playing symbols on the reel strips could come off or become torn. Also be very careful not to touch the back side of your reel strips with a damp cloth especially if the back sides of the reel strips are black. This can cause damage to this type reel strip.

When your Slot Machine Doesn’t Power On

When you get a slot machine and wish to locate or set up at your place, determine the household 120V AC outlet you are planning to use has power. Keep in mind some outlets are controlled on and off by a wall switch.

• With the slot machine unplugged from the outlet and surge protector, open the slot machine main door. Remove the coin tray by lifting up and pulling out the tray. Simply pull it out and down to remove the tray.

• The hopper is on the bottom floor of the machine and slides out on two base rails along two metal guides. Slide the hopper out slowly by grasping the handle with your left hand and supporting the hopper with your right hand. Do not use the black hopper bowl to pull the hopper out of the slot machine.
• On the lower right corner of the slot machine you should see the black power cord coming into the machine. The power cord plugs into the Power Distribution Unit which is located on the back wall of the slot machine.
• Verify the power cord is firmly plugged into place into the right side of the Power Distribution Unit.

• Place the hopper back into the slot machine making sure it slides in easily and completely with the base rails on hopper guides on the bottom of the machine. The hopper plugs into a receptacle toward the back of the machine. It is designed to fit in easily without using excessive force.
• The coin tray can be easily put back into place by ensuring the alignment pins on the coin tray match up to the top alignment holes on the bottom side of the machine. The tray should be pushed down into place. Make sure the tray is even when pushed into place. If the coin tray is not aligned and even, remove the coin tray, and repeat the procedure.
• Verify the power cord is firmly plugged into a good surge protector. Plug the end of surge protector into the outlet you have verified is good, and make sure the on/off switch on the surge protector is turned on.
• Now turn the power switch on the inside right of the slot machine to the on position and verify the slot machine is powered on by lights illuminating.

Jackpot Payout Reset

When your slot machine just hit a 25,000 credit Jackpot it now needs to be reset to continue playing. Depending on the model slot machine you have and the amount of the payout will determine the best course of action.

If you have an IGT S+ Slot Machine and your win is under the maximum payout amount specified on the center glass of the machine, the hopper may run out of coins or tokens. This is normally displayed by Error Code 3300. In this case it usually a simple matter of taking the coins or tokens that have been paid out and putting them back in the hopper allowing it to fully pay out. However, if you won a large jackpot that is “hand pay out”, then follow the steps below.

• First open the main slot machine door. Locate the Jackpot Key which is normally kept inside the slot machine in a plastic envelope on the side of the cash box. If you do not find it inside the machine, often times the Jackpot Key will be strapped with the main slot machine door key. It is a small key as pictured below.
• Take the key in hand and locate the jackpot reset which is a keyhole located on the right side of the slot machine. It is normally about two-thirds up from the bottom of the machine.

• Insert the Jackpot Reset Key into the keyhole. Turn the key only one quarter turn to the right. This will reset the machine, and once you close the main slot machine door, you will be ready to resume play.
• Note that if you turn the Jackpot reset key multiple times you may place your slot machine into a test mode and will thus delay your ability to continue playing.

Some of the Error Codes you get on Slot Machine

Error Code 3300 (IGT S+ Machines)

Simply put Error Code 3300 is normally telling you your hopper is low on or completely out of coins or tokens.

Open the main slot machine door. Look into the hopper. If it is empty or has just a few coins or tokens, place about 500 coins or tokens back into the hopper. Close the main slot machine door. In a few moments you should hear the sound of the hopper’s motor turning and soon the remaining coin payout will begin.

Error Code 3100 (IGT S+ Machines)

Error Code 3100 (Extra Coin Out Tilt) normally signifies either a jammed/stuck coin or token in the coin-out chute on the hopper, or the hopper coin-out sensor has detected the hopper may have paid out an extra coin.

• Open the main slot machine door. Remove the coin tray by lifting up and pulling out the tray. Simply pull it out and down to remove the tray.
• The hopper is on the bottom floor of the machine and slides out on two base rails along two metal guides. Slide the hopper out slowly by grasping the handle with your left hand and supporting the hopper with your right hand. Do not use the black hopper bowl to pull the hopper out of the slot machine.
• Inspect the hopper to determine if any coins/tokens appear to stuck or jammed in the hopper knife or the hopper coin-out channel.
• If a coin appears to be stuck or jammed, empty the hopper of coins/tokens for easier access to clearing the jammed coin/token.
• Once the stuck or jammed coin has been removed, place the hopper back into the slot machine making sure it slides in easily and completely with the base rails on hopper guides on the bottom of the machine. The hopper plugs into a receptacle toward the back of the machine. It is designed to fit in easily without using excessive force
• Refill the hopper with the proper size coins or tokens. The coin tray can be easily put back into place by ensuring the alignment pins on the coin tray match up to the top alignment holes on the bottom side of the machine. The tray should be pushed down into place. Make sure the tray is even when pushed into place. If the coin tray is not aligned and even, remove the coin tray, and repeat the procedure.
• Close the main slot machine door. The error code should be gone and the machine is ready to play.

Error Code 12 (IGT S+ Machines)

The 3.6 volt battery on the slot machine CPU Board normally lasts for years. However when an Error Code 12 is displayed, this is an indication the battery voltage has dropped below 2.9 volts and is now a low battery.

It is recommended to replace the battery as soon as possible. They can be purchased online from ebay, amazon or realslotmachinesforsale. When ordering a replacement battery, they will provide you with detailed instructions on how to change this battery which is located on the slot machine’s CPU Board.

In order to reset Error Code 12 temporarily, simply open and close the main slot machine door. It is important not to wait for a long time to replace the battery as data stored on the RAM may be lost. Replace the battery Asap.

Following are some of the other error codes that might interest you to solve your problem in repairing the slot machine

Hopper is Full and Coins Go Down a Chute to Bottom of Machine

Slot machines that accept coins were designed this way because when used constantly on the casino floor, hoppers could quickly fill. There is a coin level probe on side of the hopper that looks like a brass screw sticking inward toward the hopper bowl. This probe detects when coins/tokens are at a selected level, and will cause the subsequent coins/tokens played to go down a chute to the bottom of the slot machine.

Provided your slot machine sets on a regular casino slot machine stand with holes in the top and the holes are aligned with the slot machine, those coins which bypassed the hopper will go down the chute, through the hole in the bottom of the machine, through the hole in the top of the stand, and into the open area in the stand cabinet. As casinos have done for years, place a small plastic tub in the slot machine stand cabinet to collect these excess coins.

Retrieving Currency from the Cash Box

Though not all slot machines are equipped to accept currency in order to comply with certain laws but if your slot machine is equipped with a bill acceptor, bill transport and cash box, the bills in the cash box can easily be retrieved.

• Open the slot machine main door. The cash box door is located just under the yellow chute for the bill acceptor. Ensure the cash box door is fully open.
• On the right side of the cash box toward the top is a release level. Push release lever down and pull the cash box straight out toward you. If the cash box seems difficult or impossible to pull out, make sure you have pushed the release lever down.

• Hold the cash box in both hands and turn it upside down. Notice on the bottom of the cash box is a door which has two small finger sized holes on one side. Normally the door is held closed by a small piece of electrical tape so the bottom cash box door doesn’t come open while removing it from the cash box chassis of the slot machine.
• While holding the cash box with the bottom door up toward you, open the door and you will see where the bills are stored. The large spring expands as more and more bills are added to the cash box. Remove the bills by pulling them straight out.
• Close the bottom door of the cash box and re-secure the door using the same small piece of electrical tape. Turn the cash box around to the original position when you removed it from the slot machine.
• Align the flat top of the cash box with the flat surface at the top of the cash box chassis from which you removed it. Slide it firmly into place. Now close the cash box door and the main slot machine door and you are ready to use it for gaming.

All the content, graphics and videos in this post have been gathered by research for you from various online sources and hope this helps you as a guide to repair your slot machines. Note that many guide books and manuals too are there for you to buy from online stores which are handy to know as how to repair your slot machines. Just stay tuned at realslotmachinesforsale and know many more interesting information about slot machines.

No, the odds are the same regardless of the time of day.

Most slot machines usually offer an incentive to play the maximum coins. For example two coins may pay 2,000 on the jackpot but three coins will pay 5,000. So if there an economy of scale incentive, then the return is higher with a max-coin bet. However, I should mention that most casinos tend to increase the theoretical return on their slots as they go up in denomination. So, you may be better off betting one coin on a $1 machine than four coins on a quarter machine.
My advice on slot selection is to play a simple smaller game. Nothing with fancy signage or a huge screen. Ultimately, it is the players that pay for that in the form of a lower return.

Interesting question. I'm sure that didn't refer to the payback percentage, 37% would be way too low. The 'hit frequency' is the probability that the player wins anything.

I'm pretty sure that the odds on Megabucks are the same everywhere. It is a 'proprietary game,' meaning the casino and slot maker (IGT) share in the profits. As I understand it, such propriety games are generally set to a return of about 88% by the slot maker, and the casinos do not have the option for a looser or tighter version.
The Wheel of Fortune game, with the big jackpot, I believe is also a proprietary game. Video poker odds are dictated by the pay table. For example, a 9-6 Jacks or Better game will pay 99.54%, assuming optimal strategy and an infinite amount of play, regardless of where the machine is or number of number of hands the player gets on the draw.

You're right, it is impossible for me to know without Microgaming giving me the details on how their reels are weighted. I have asked some of the major software companies for such information, but thus far nobody has volunteered anything. However, I can tell you that the average payback for all slots at the Golden Palace for the month of March 2000 was 95.67%. This information is available at the Golden Palace web site, click on the Price Waterhouse Coopers monthly payout review.

I would assume that the odds are the same at all Microgaming casinos. All casinos probably contribute money to the same account from which the jackpot is paid. This way, the individual casino from which the jackpot was hit does not have to reach into their own pocket when somebody wins. Mid-level payouts are probably paid by the casino itself.

The minimum applies to every machine. Someone with the Gaming Control Board in Carson City, Nevada, told me that every machine in the state must meet minimum payback percentages. The only exception, he said, are on some antique machines in Virginia City.

Unlike most slots, this game has different types of wins according to the number of coins bet. The first coin enables the player to win the small frequent 'bar' wins, from 2 to 60. The second coin enables larger 'seven' wins from 100 to 500. The third coin doubles the wins for sevens, except it also qualified the player for the progressive jackpot for three sizzling sevens.
The ways these games are programmed is to give the player a slightly higher return on each additional coin bet. For example, the first coin might have a return of 92%, the second 93%, and the third 94%. You seem to think the return for one coin would be very low, due to the small wins, but those wins happen more often than the wins for sevens.
In Nevada, regulations require slots to theoretically pay at least 75%. Even the games at the airport, which are very tight, still pay at least 85% or so. I'm quite sure that the return for any number of coins bet in Blazing Sevens conforms to industry norms.

In general Indian casinos are self-regulated. There is generally a tribal commission that will hear disputes, but ultimately the members of the commission know which side of their bread gets buttered.
Don't assume any kind of minimum return on the slot machines. However, ultimately economics would dictate that a return too low would be sensed by players, who would be unlikely to return if they consistently lost too much money too quickly. It would also be bad business, and time consuming, to loosen and tighten the slots like a yo-yo.
Your sound level hypothesis sounds interesting, I never thought of that.

The casinos don't actually program the casinos to pay a certain percentage, but determine the weighting of the reels so that the theoretical return is whatever they wish. In the short run, the actual return can be either much higher or lower than the theoretical return. However, the laws of mathematics dictate that the actual return will get closer to the theoretical return the greater the number of trials.

Each frame in these video slots is weighted equally. Any given line is equally likely to produce any given combination. Thus, the return is the same regardless of the number of coins played.

Royal flush - 840
Four deuces - 200
Wild Royal - 20
Five of a kind - 12
Straight flush - 9
Four of a kind - 5
Full house - 3
Flush - 2
Straight - 2
Three of a kind - 1
I would do this myself, but I am unable to use the necessary software, as I am not a windows user.

Physically all you have to do to change the return of the slot machine is change the EPROM chip inside. Assuming the casino manager had all the EPROM chips, which I think they sometimes do, they could make the change themselves. However in a major jurisdiction the change would have to be reported to the gaming authorities, not to mention internal paperwork. The random number generator is constant, it is what the program does with the random numbers that determines the return.

In general the higher the coinage the better the rate of return is. However in my own research I have seen plenty of exceptions, notably dollar machines that paid less than quarters.

I don’t know whether the chances of winning were better or not. They worked the same way as they do now except each stop on each reel had an equal chance. The very early ones didn’t pay money but chewing gum, which explains the bar symbols (sticks of gum) and fruits (flavors) on some modern slot machines.

I’ve been asked about these North Carolina slot machines so many times I’m tempted to fly there just to see them for myself. Yes, if they did give the probability of each symbol for each reel then an optimal strategy and a return could be fairly easily calculated. However I have never actually seen such a table and have never worked out the odds.

I just had an eye-opening experience at Casino Windsor. No where do they publish their percent payback on slots. However, that aside, I was going to play quarter (my comfort level) video poker. I was really taken aback when I put up the paytable. They were 5/4 machines. I am talking Jacks or better was only 5 coins on a full house and 4 coins on a flush. I looked at about 20 machines and only found one that paid any better and that was a 6/4 machine.

As I stated, I am not a mathematician but I think that payback percentage must be in the very low 70s. Needless to say I didn’t play video poker there because I know that the longer I would have played the greater the loss I could have expected with the house taking approximately $30.00 from every $100.00 put through the machine. That is not a gamble with some expectation of winning, it is a sure loss for players. On the Detroit side of the river, MGM Grand has their machines at 7/5. Not really great but a whole lot better than 5/4.

Could you please tell me the exact percentage payback on the 5/4 and 7/5 machines. Since none of the area casinos post their average payback on slots I am (and this is dangerous) assuming that their reel slots payback the same percentages. Best regards.

Actually with perfect play the 5/4 pay table return 92.78%. Still one of the worst pay tables I have ever heard of. Have you tried the Greektown casino in Detroit? I don't know what games they have but I do know they have had security remove several winning video poker players from the building, including a old lady who hit a royal on a machine with a 97% pay table. They must have something good enough to warrant throwing winners out for.

First lets clear up what the term 'hold' means. For purposes of electronic games it is the theoretical return the game is set to. In both video poker and slots each play is random and independent of all past plays. The laws of mathematics dictate that even with independent trials the as the sample size gets larger the actual return will tend to get closer to the theoretical mean, or the hold. So contrary to popular belief a machine never goes hot or cold to get back in balance. Never mind the term 'cycle.' It is a poorly named industry term for the number of possible outcomes of the random number generators inside the machine. Unfortunately the term has trickled down only to confuse low level employees and players alike. Contrary to popular myth there are no cycles and again each play is equally random and independent of all other plays.

Not often. Contrary to popular myth the casinos don’t tighten the machines on weekends or whenever it is busy. Here in Las Vegas the casinos have to fill out a form every time they change the percentage on each game. Most slot managers I have spoken with have a policy on what coinage is set to what return. I tend to think the most likely reason to change the percentage would a change in ownership and/or management, which do not happen often.

The 96.7% applies to total money bet and transaction fees generally only apply to deposits and/or withdrawals. Players generally circulate through the same money and thus bet much more than they deposit. As I discussed in the September 18, 2005, column a player could bet through about 1.5 million dollars with a $10,000 bankroll and betting $5 at a time in blackjack. In this case the casino would make their profit based on 1.5 million in bets but pay expenses based only on $10,000.

From what I hear anything you can configure at the machine you can configure remotely through the server. This would include the theoretical return percentage. However most casinos report that changing the theoretical return of a slot machine necessitates a lot of paperwork.

Even if it were effortless to move the slot machine return up and down, it strikes me as a conspiracy theory to think the casinos would do that on a player by player basis. Living here in Vegas, I hear all kinds of theories about the lengths the casinos go to in order to win, like pumping in oxygen and playing a subsonic mantra that says 'lose lose lose.' These are just urban legends. Most casinos correctly believe that if you give the player a good experience and a fair gamble then he will keep coming back. As they say, you can only slaughter a sheep only once, but you can shear it many times. (My webmaster, Michael Bluejay, who is a vegetarian, tried to get me to use this analogy instead: 'You can seize all of a sheep’s money only once, but you can force it to take you bowling many times.')

According to the Nevada Gaming Control Boards that means that every slot machine in that bank must be set to a theoretical return of at least 97.4%. Popular opinion has it that only one machine must be set to 97.4%, or that the overall average must be 97.4%. However, I am taking a firm stand that both notions are wrong, at least here in Nevada.

It depends. If the slot play may be used in any machine in the casino, including video poker, then it can be worth 99 cents on the dollar or more, depending on the video poker offerings. For example, the MGM Mirage casinos award $1 in free slot play for every one point earned. It can be used in any machine in any casino connected to the MGM Mirage player card. Most MGM Mirage properties offer 9/6 Jacks or better, so the value of $1 in free slot play is worth 99.54 cents, with correct strategy.

However, sometimes free slot play must be done on particular promotional machines that don’t accept money. The value of this kind of free play is hard to estimate closely, but generally very little. For example, the Las Vegas World used to sell “$1000” vacation packages for $400. Of the alleged $1000 value $600 was in promotional slot machine play. In his book “Million Dollar Video Poker,” Bob Dancer writes that he did this deal numerous times over, and estimates the value of the free slot play to be about ten cents on the dollar.

It will show the specific return of the game you played.

Let’s assume 10.8 for the standard deviation, which I get from the Red, White, and Blue game described in my slot machine page. The standard deviation of the mean over n spins is standard deviation per bet divided by the square root of n. In this case, 10.8/10,000^0.5 = 0.108. The difference between 93% and 91% over 10,000 spins is just 18.5% of one standard deviation. To get the standard deviation of the mean to just 2% you would need a sample size of 291,600 spins. The standard deviation in slots will vary substantially, so take these figures with a grain of salt.

No, there isn’t. I don’t like it any more than you do. I think the player should be allowed to know the rules and/or the odds about what he is gambling on. Others have asked me if invoking the state Freedom of Information Act. I tend to doubt it would help or apply. As far as I know, the only place with such a right to know might be Holland. I’m told in Amsterdam information about the virtual reel stripping is indicated in little cards on the machines. You could in theory calculate the odds with that information and the pay table.

'Anonymous' .

No. To get an estimate of how loose a casino's slots are you would want to know the ratio of money returned to money bet. This ratio would typically be about 92%. Telling you only the amount paid out is not useful at all. Consider the Circus Circus claim of paying out $26 million a month. They don't disclose how much players bet to get that $26 million. What if they bet $35 million? That would be a return of 71.43%, which would be awful.
In conclusion, I don't know whether to be angry over what I consider to be deceptive advertising or depressed that people fall for it.