Reprint: R1007P

Singapore Airlines was established in 1972, but it’s celebrating its 60th year of flying to Hong Kong. The airline has won more awards than any other and is often named airline of the year. Civil Aviation Authority of Singapore Singapore Changi Airport P.O. Box 1 Singapore 918141 Tel: (65) 6541 2499 Fax: (65) 6545 6515. CAG Airline Development Division. Changi Airport Group Singapore Changi Airport, Terminal 2 Room No. 046-018, 4th Storey P.O. Box 168 Singapore 918146. Tel: (65) 6541 2392 Fax: (65) 6542 5390. Free spin slots machines. Changi Airport Slot.

Singapore Airlines is widely regarded as an exemplar of excellence in an industry whose service standards are tumbling. What’s not so well known is that the company is also one of the civil aviation industry’s cost leaders. SIA’s success in executing a dual strategy of differentiation and cost leadership is unusual. Indeed, management experts, such as Michael Porter, argue that it’s impossible to do so for a sustained period since dual strategies entail contradictory investments and organizational processes. Yet SIA, and a few other emerging-economy companies, view the dualities as opposites that form part of a whole.

SIA executes its dual strategy by managing four paradoxes: Achieving service excellence cost-effectively, fostering centralized and decentralized innovation, being a technology leader and follower, and using standardization to achieve personalization. The results speak for themselves: SIA has delivered healthy financial returns; it has never had an annual loss; and except for the initial capitalization, the Asian airline has funded its growth itself while paying dividends every year.

Singapore Airlines #515165

NBC Evening News for Wednesday, Feb 18, 1981
View other clips in this broadcast →
Gta online casino heist waste disposal.

Material supplied by VTNA may be used for educational analysis or research only. Any editing, reproduction, publication, rebroadcast, public showing or public display may be prohibited by copyright laws. For any such use, please visit NBC NEWS Archives XPRESS.

(Studio) Singapore Airlines reported installing slot machines aboard planes; details given.
REPORTER: Roger Mudd

Note to sponsor members: The Vanderbilt Television News Archive video player requires a modern operating system and browser to work properly. If you are experiencing playback problems, check the minimum requirements and adjust your setup accordingly. After adjustments, if you continue to experience problems, please contact us.

Welcome! Above is the abstract of the item that you're interested in viewing from the Vanderbilt Television News Archive's collection. You have three options if you'd like to view this item:

Singapore Airlines Slot Machine

Singapore Airlines Slot Machines Machine

Singapore Airlines Slot Machines Reviews

• You may request a loan of this video by registering on our website and placing an order.
• You may visit the Television News Archive on the Vanderbilt campus to view on-site from the Archive's collection.
• If you are associated with a college or university, you may ask your library if they would like to become a sponsor, which would give students and faculty at your institution the ability to view items from our collection.

If you believe that you are associated with a sponsoring college or university and have received this message in error, please let us know.